Level 1 and 2 Smartker viewers allow users to view a variety of file types, including many Microsoft Office and related files, in both the web client and the Smartker desktop application (FDA).

Prior to the introduction of the Smartker level 1 viewer, viewer licenses were an optional purchase for each registered viewer. Most systems include at least two PDF/image viewers and these are automatically available as Smartker Level 1 viewers. Since the introduction of the Smartker level 1 viewer, most registered user licenses include a Smartker level 1 viewer license. A system administrator can check the license usage page to see how many and what type of viewer licenses are available. Additional viewer licenses can be added at any time.

The following file formats are supported by the level 1 and 2 viewers: pdf, docx, tiff, tif, jpg, jpeg, png, bmp and gif.

* The level 1 viewer uses a low-fidelity representation for docx, rtf and txt files.

Level 2 viewer supports all the formats listed above plus: 3fr, arw, bay, bmq, cap, cine, cine, cr2, crw, cs1, cur, cut, dc2, dcr, dds, dib, dicom, dng, doc, docm, docx, dot, dotm, dotx, drf, dsc, dxf, emf, erf, exif, exr, fax, fff, fopc, g3, gif, hdr, htm, html, ia, ico, iff, iiq, j2c, j2k, jb2, jbig2, jfif, jif, jng, jp2, jpe, jpeg, jpg, k25, kc2, kdc, koa, lbm, mdc, mef, mht, mhtml, mng, mobi, mos, mrw, nef, nrw, odt, orf, ott, pbm, pcd, pct, pcx, pdf, pef, pfm, pgm, pic, pict, png, pnm, ppm, psd, ptx, pxn, qtk, raf, ras, raw, rdc, rle, rtf, rw1, rw2, rwz, sgi, sr2, srf, srw, sti, svg, targa, tga, tif, tiff, txt, wap, wbm, wbmp, wmf, wsq, xbm, xht. , xhtml, xlsx, xml, xpm, xpm, xhtml, xlsx, xml, xpm

* The level 2 viewer uses a high fidelity representation for docx, rtf and txt files.

It is recommended that you test your documents in the viewer to determine how they are processed. The Smartker viewer is not guaranteed to correctly represent all features of all file formats. If you have trouble viewing a DOCX or similar file with the Level 1 viewer, you may want to upgrade to the Level 2 viewer. For example, the Level 1 viewer may not correctly represent a Word equation, but the Level 2 viewer will.